How MedSearch Rwanda Works
Whether you are a patient looking for medicine, a pharmacy managing stock, or a doctor generating prescription codes — here is everything you need to know.
For Patients
Searching Without a Prescription Code
No code? No problem. Search for any medicine or pharmacy near you — completely free, no account required.
Search for a Medicine or Pharmacy
Go to the Search page and type the name of the medicine you need, or the name of a pharmacy near you. No account required.
Share Your Location (Optional)
Allow location access so results are sorted by distance, or choose your district from the dropdown. Either way works.
Filter by Insurance
Select your insurance scheme — Mutuelle de Santé, RAMA, or MMI — to see only pharmacies that accept your cover.
Pick a Pharmacy and Go
Browse the results, tap "Get Directions" on the pharmacy card, and head straight there knowing your medicine is in stock.
For Patients
Using Your Prescription Code
Your doctor gives you a unique code at the end of your consultation. Enter it here to instantly find which pharmacies have all your medicines.
What does a prescription code look like?
It is a short alphanumeric code — for example RX-2024-A7K3 — printed on your consultation slip or shown on your doctor's screen. It is unique to your prescription and expires once dispensed.
Get Your Prescription Code
At the end of your consultation, your doctor generates a unique prescription code and gives it to you — usually printed on your consultation slip.
Enter the Code on MedSearch Rwanda
Go to the Prescription page and type in your code. Optionally share your location so results are sorted by distance.
See Which Pharmacies Have Everything
MedSearch Rwanda checks every registered pharmacy and shows you which ones have all your medicines in stock (Full Match) and which have some (Partial Match).
Head to the Right Pharmacy
Tap "Get Directions" on the best match and go directly there. No wasted trips, no guesswork.
The pharmacy has every medicine on your prescription currently in stock. These results appear first, sorted by distance.
The pharmacy has some but not all of your medicines. These appear below Full Matches so you can decide whether to split your prescription.
For Pharmacies
Register and Manage Your Stock
Join MedSearch Rwanda to get discovered by patients searching for medicines near you. Keep your inventory up to date and receive more targeted foot traffic.
Register Your Pharmacy
Create an account on the Register page, select the Pharmacist role, and fill in your pharmacy details — name, location, license number, and accepted insurance schemes.
Await Admin Approval
Your registration is reviewed by the MedSearch Rwanda admin team. You will receive an email once your account is approved, usually within one business day.
Add Your Medicine Inventory
Log in to your pharmacist dashboard and add the medicines you stock. Set each item as Active or Out of Stock. Quantities and pricing remain private — only availability is shown to patients.
Keep Stock Up to Date
Update availability whenever stock changes. Patients searching for medicines will only see pharmacies with items currently marked as Available, so accurate data means more foot traffic.
Fulfil Prescription Requests
When a patient arrives with a prescription code, use your dashboard to view the prescription details and mark medicines as dispensed.
Your inventory stays private
Patients only see whether a medicine is Available or Out of Stock. Your stock quantities, pricing, and supplier information are never exposed publicly — only you and the admin team can see those details.
For Doctors
Generate Prescription Codes for Patients
Reduce patient callbacks and wasted trips. Generate a prescription code at the end of every consultation so your patients can find their medicines before leaving the hospital.
Register as a Doctor
Create an account, select the Doctor role, and provide your medical license number, specialisation, and hospital or clinic name. Upload your license document for verification.
Await Admin Approval
Your credentials are reviewed by the admin team. Once approved, you gain full access to the prescription management dashboard.
Add a Patient Consultation
From your dashboard, open a new prescription for a patient. Search for the patient by name or ID, or create a new patient record.
Add Medicines to the Prescription
Search the medicine catalogue and add each item with dosage and frequency instructions. The system validates medicine names against the registered catalogue.
Generate the Prescription Code
When the consultation is complete, click "Generate Code". A unique alphanumeric code is created and displayed. Give this code to your patient — they use it on MedSearch Rwanda to find a pharmacy.
Track Prescription Status
Monitor whether prescriptions have been dispensed from your dashboard. Receive notifications when a patient collects their medicines.
FAQ
Frequently Asked Questions
Everything you need to know about MedSearch Rwanda. Can't find your answer? Contact us and we'll get back to you.
Do I need an account to search for medicines or pharmacies?
No. Medicine and pharmacy search is completely free and requires no account. Simply go to the Search page, type what you are looking for, and browse results. Only doctors and pharmacists need to register.
What is a prescription code and where do I get one?
A prescription code is a unique alphanumeric code generated by your doctor at the end of a consultation. It links to your digital prescription so MedSearch Rwanda can check which pharmacies have all your medicines in stock. Ask your doctor for the code — it is usually printed on your consultation slip.
Which insurance schemes does MedSearch Rwanda support?
MedSearch Rwanda currently supports the three main Rwandan health insurance schemes: Mutuelle de Santé, RAMA (Rwanda Medical Insurance), and MMI (Military Medical Insurance). You can filter search results to show only pharmacies that accept your scheme.
How does MedSearch Rwanda know which medicines a pharmacy has in stock?
Pharmacists log in to their dashboard and update their inventory directly. When a medicine is marked as Available, it appears in search results. When it is marked Out of Stock or removed, it no longer appears. We encourage pharmacists to keep their inventory up to date so patients always get accurate information.
Is my prescription information kept private?
Yes. Prescription details are only accessible to the patient who holds the code, the doctor who created it, and the pharmacist who fulfils it. The public search never reveals prescription contents — only medicine availability status is shown. Stock quantities, pricing, and supplier information are never exposed publicly.
What happens if no pharmacy has all my medicines in stock?
MedSearch Rwanda will show you Partial Match results — pharmacies that have some but not all of your prescribed medicines. Each partial match is clearly labelled so you can decide whether to visit one pharmacy for part of your prescription or contact your doctor for alternatives. If no pharmacy has any of your medicines, the page will advise you to contact your doctor or the nearest hospital pharmacy.
How do I register my pharmacy on MedSearch Rwanda?
Go to the Register page, select the Pharmacist role, and complete the registration form with your pharmacy details, license number, and accepted insurance schemes. Upload a copy of your pharmacy license. Your application will be reviewed by the admin team and you will receive an email once approved.
How accurate is the distance shown on pharmacy results?
Distances are calculated using the Haversine formula — the straight-line distance between your GPS location and the pharmacy's registered coordinates. Actual travel distance may be longer depending on roads. Always use the "Get Directions" link for accurate navigation via Google Maps.
Still have questions?
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